3 Common Mistakes Made When Filing a Workers’ Compensation Claim

3 Common Mistakes Made When Filing a Workers’ Compensation Claim

When you’re injured on the job, workers’ compensation benefits are designed to ease the financial burden of medical expenses and lost wages. But the process is not always straightforward—especially if you make mistakes that undermine your credibility or delay your recovery. Below are three common mistakes made when filing a workers’ compensation claim, along with tips for how to avoid them.

1. Failing to Provide an Accurate Past Medical History

One of the biggest mistakes workers make is attempting to hide or minimize any pre-existing conditions. It’s understandable to worry that disclosing a past injury or ongoing health issue might reduce your benefits. However, withholding details about your medical history often backfires. Most physicians are prepared to acknowledge when a work-related incident aggravates or exacerbates a prior condition. But if you try to pin everything on the new injury without discussing relevant history, you risk appearing dishonest.

Why It Matters
Workers’ compensation claims rely heavily on accurate medical records. If discrepancies turn up—such as an undisclosed prior injury that suddenly appears in your medical reports—it can cast doubt on the entire claim. Honesty from the start ensures your doctor can properly diagnose the cause and scope of your new injury. This transparency also makes it more likely that you’ll receive the best possible medical care, as your physician can identify how the current incident interacts with any pre-existing conditions.

How to Avoid This Mistake
Be forthright about your medical background. Provide your doctor with a clear, chronological overview of past injuries or conditions, even if you think they’re unrelated. If your current injury is indeed an aggravation of a prior issue, your physician can document this accurately. In many cases, showing how the workplace incident worsened a prior condition can strengthen your claim rather than weaken it—provided you don’t attempt to conceal important details.

2. Exaggerating or Over-Dramatizing Your Pain

Another common mistake is overstating the extent of your pain or disability. You may feel terrible, and it’s understandable to want to convey how significant your discomfort is. However, if you report that your pain is a “10 out of 10” yet continue working or walking around without immediate medical intervention, it sends up a red flag. Doctors are trained to detect inconsistencies between a patient’s reported pain levels and observed behavior. Even if your discomfort feels severe, describing it in a way that seems exaggerated can harm your credibility.

Why It Matters
Trust is paramount in workers’ compensation cases. When medical professionals suspect symptom magnification, they may note their concerns in your records. This skepticism can carry over to the insurance adjuster or an administrative law judge, potentially undermining the legitimacy of your entire claim.

How to Avoid This Mistake
Aim for accuracy, not dramatics. Instead of claiming “unbearable” pain, describe specific limitations or sensations. Explain when the pain increases, what movements trigger it, and how it affects your daily activities. This level of detail helps physicians and claims adjusters understand the true impact of your injury without suspecting exaggeration.

3. Ignoring Light or Modified Duty Instructions

Finally, returning to work before you’re fully recovered can be tricky. If your physician clears you for light or modified duty, it’s crucial to follow those guidelines closely. Some workers are tempted to either stay home when light duty is available or exceed their temporary limitations to prove they’re ready to return to full capacity. Both actions can negatively affect your recovery and your claim.

Why It Matters
If your employer offers a suitable position within your restrictions, making a good-faith effort to try it shows you’re invested in your own recovery. On the flip side, failing to follow medical advice can delay healing and signal to the insurance company that you’re not cooperating, which may lead to a reduced or denied claim.

How to Avoid This Mistake
If you feel you cannot perform the duties that are offered, speak with your doctor. They may be able to modify your restrictions or clarify what tasks are safe. By openly communicating and working within your medical parameters, you’ll not only support a healthy recovery but also demonstrate your commitment to following proper procedures.

Conclusion

Navigating a workers’ compensation claim involves more than just filling out forms—it requires honesty, clear communication, and adherence to medical advice. Avoiding these common mistakes sets the stage for a smoother process and, ultimately, a better outcome. By disclosing any past health issues upfront, accurately describing your pain levels, and respecting the boundaries of light or modified duty work, you protect both your health and the integrity of your claim.

Stephen Armstrong

Stephen Armstrong has been a specialist in workers' compensation and employment-related cases since 1991, and he currently serves as a partner in the firm. His extensive past experience in representing employer/carriers provides a unique opportunity to allow clients to assess their possible entitlement to other medical and indemnity benefits that have not been offered or provided.